This video describes the steps needed to be taken when a Samsung phone has been blocked by Samsung Care for a device being reported as lost and stolen. This phone a customer sent was reported as "lost" by a customer. The Samsung Care insurance company Servify placed a screen lock. It was not possible to access the S25 Ultra operating system.

This section will assist you with all your questions and provide important information in helping you remove your device from the blacklist.

This free guide will help you remove the device from lost & stolen status to clean & clear status. It is also known as unbarring in the ind